❓ Frequently Asked Questions
1. What is the MOQ for OEM or ODM services?
The minimum order quantity (MOQ) is 50 pieces for adding your logo to the tube and box. If you require a completely custom tube design, the MOQ ranges from 12,000 to 20,000 pieces depending on the packaging selected.
2. Can I get a sample and what are the costs?
Samples are free if we have them in stock. For custom samples, production takes 5-7 days. Please note that shipping costs are to be covered by the customer.
3. Which shipping methods do you offer?
We support various shipping options including Air shipment, Sea shipment, and Express delivery services such as DHL, UPS, and FEDEX.
4. What payment methods are accepted?
We accept Trade Assurance, Western Union, or T/T (30% deposit required, with the remaining 70% due before shipment upon presentation of the ready cargo).
5. Are there any discounts available for bulk orders?
Yes, we offer additional discounts for large purchasing quantities. Please provide detailed production specifications and ordering quantities for a customized quotation.
6. Is the product suitable for 24-hour wear?
Absolutely. Our formula is designed to stay lightweight and non-greasy even after 24 hours of wear, keeping your skin looking radiant all day.